I am from MN and was referred to Craig Bertrand to find our Sioux Falls home. I called him and when I spoke with him for the first time, he treated me like we had already met. I told him what we we’re looking for and within that day he set me up with homes to review. The next week we started looking at homes. He is very professional, kind, patient and prompt. When a unforseen circumstance arose, his partner stepped right in and helped me for a day. We found our home, and when we went to put our offer in, our finance guy fell through and a call was made, that night we were able to get the offer in and it was accepted. Craig answered all off our questions through the process, sent me information and kept calm with my craziness. Since we were from MN, he helped us with SD state information. Craig went above and beyond to make sure our closing went smoothly and after as well. We are very fortunate to have found a realtor who cares and treats you like family. Thank you Craig and your team for making life a little bit easier for us.